WHY Case Management?
by Missy Hanks, Executive Director

What is case management? Why is effective case management imperative for nonprofit agencies? The common definition of case management is the dynamic process that assesses, plans, implements, coordinates, monitors, and evaluates to improve outcomes, experiences, and value. While there are different types of case management, in the social service world, we associate this definition with those that we serve in our respective agency and the resources provided.  Effective case management expands this definition to not only offer improvement opportunities but also include accountability in the process.

At the ELM Foundation, we invite all Madison County providers- nonprofit agencies, churches, and other helping groups to join us in working toward a community goal of providing opportunities for everyone to be self-sufficient and not reliant on agency or government resources. The Pathway to Sustainability program helps organizations to explore this change model and receive paid training toward effective case management utilizing the Charity Tracker software.

We are pleased to announce the 2023 Pathway to Sustainability cohort that will help these agencies focus on their chosen mission, collaborate to leverage existing resources, track outcomes for their programs, and therefore strengthen their organization as well as the community.  

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